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Privacy Policy


Privacy Policy for 2Loyal

Effective Date: March 29, 2024

Introduction

Welcome to 2Loyal. This Privacy and Data Protection Policy outlines how we collect, use, protect, and manage your personally identifiable information (PII) while you use our services. We are dedicated to safeguarding your privacy and handling your data responsibly in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

About 2Loyal

2Loyal operates as an independent service provider, specializing in innovative Point of Sale (POS) systems designed to enhance customer experiences and drive business growth. This policy specifically pertains to 2Loyal's operations and services.

Information Collection

Website Visitor Data

We collect and process the following information when you visit our website:

  • Browser type and version
  • Operating system details
  • Referring website information
  • Navigation patterns within our sub-websites
  • Access timestamps
  • IP address
  • Internet service provider information
This data helps us optimize website performance, enhance content delivery, and improve user experience.

Registration and Transaction Data

When you register or place an order, we collect:

  • Full name
  • Physical address
  • Email address
  • Payment details (processed securely)
  • IP address at registration
  • Registration timestamp

This information is essential for account management, service delivery, and transaction processing.

Marketing Communication Data

For our mailing list subscribers, we maintain:

  • Email address
  • Subscription timestamp
  • IP address at subscription
  • Communication preferences

Data Usage and Processing

Primary Purposes

  1. Service Delivery
    • Account management
    • Transaction processing
    • Customer support
    • Service personalization
  2. Website Enhancement
    • Content optimization
    • Performance monitoring
    • User experience improvement
    • Technical issue resolution
  3. Communication
    • Service updates
    • Product announcements
    • Marketing materials (with consent)
    • Support responses

    Data Protection Measures

    Security Infrastructure

    • Regular security audits and vulnerability assessments
    • Advanced encryption protocols for data transmission
    • Secure data storage with pseudonymization
    • Regular backup procedures
    • Access control systems

    Internal Controls

    • Strict access limitations based on need-to-know
    • Employee confidentiality agreements
    • Regular staff training on data protection
    • Incident response procedures

    Cookie Usage

    Types of Cookies

    1. Essential Cookies
      • Required for basic website functionality
      • Cannot be disabled
    2. Functional Cookies
      • Enhance user experience
      • Can be managed in browser settings
    3. Analytics Cookies
      • Help us understand usage patterns
      • Can be opted out of

    Third-Party Relationships

    Data Sharing Principles

    • No selling or trading of personal information
    • Limited sharing with service providers under strict confidentiality agreements
    • Partner vetting process for data protection standards

    Service Providers

    We may share data with:

    • Payment processors
    • Analytics providers
    • Customer support tools
    • Marketing automation platforms

    Data Retention

    Retention Periods

    • Active account data: Duration of account activity
    • Transaction records: As required by law
    • Marketing data: Until consent withdrawal
    • Website analytics: 26 months

    Data Deletion

    • Automatic deletion after retention period
    • Manual deletion upon request
    • Immediate deletion of non-essential data

    Your Privacy Rights

    GDPR Rights

    You have the right to:

    • Access your personal data
    • Correct inaccurate information
    • Request data deletion
    • Restrict processing
    • Data portability
    • Object to processing
    • Withdraw consent

    Exercise Your Rights

    To exercise these rights:

    1. Submit a request via email
    2. Verify your identity
    3. Receive response within 30 days

    Updates to This Policy

    We reserve the right to modify this policy at any time. Changes will be:

    • Posted on this page
    • Notification sent to registered users
    • Effective immediately upon posting

    Contact Information

    For privacy-related inquiries:

    Physical Address
    Egypt

    Email
    info@2loyal.net