Privacy Policy for 2Loyal
Effective Date: March 29, 2024
Introduction
Welcome to 2Loyal. This Privacy and Data Protection Policy outlines how we collect, use, protect, and manage your personally identifiable information (PII) while you use our services. We are dedicated to safeguarding your privacy and handling your data responsibly in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
About 2Loyal
2Loyal operates as an independent service provider, specializing in innovative Point of Sale (POS) systems designed to enhance customer experiences and drive business growth. This policy specifically pertains to 2Loyal's operations and services.
Information Collection
Website Visitor Data
We collect and process the following information when you visit our website:
- Browser type and version
- Operating system details
- Referring website information
- Navigation patterns within our sub-websites
- Access timestamps
- IP address
- Internet service provider information
Registration and Transaction Data
When you register or place an order, we collect:
- Full name
- Physical address
- Email address
- Payment details (processed securely)
- IP address at registration
- Registration timestamp
This information is essential for account management, service delivery, and transaction processing.
Marketing Communication Data
For our mailing list subscribers, we maintain:
- Email address
- Subscription timestamp
- IP address at subscription
- Communication preferences
Data Usage and Processing
Primary Purposes
- Service Delivery
- Account management
- Transaction processing
- Customer support
- Service personalization
- Website Enhancement
- Content optimization
- Performance monitoring
- User experience improvement
- Technical issue resolution
- Communication
- Service updates
- Product announcements
- Marketing materials (with consent)
- Support responses
Data Protection Measures
Security Infrastructure
- Regular security audits and vulnerability assessments
- Advanced encryption protocols for data transmission
- Secure data storage with pseudonymization
- Regular backup procedures
- Access control systems
Internal Controls
- Strict access limitations based on need-to-know
- Employee confidentiality agreements
- Regular staff training on data protection
- Incident response procedures
Cookie Usage
Types of Cookies
- Essential Cookies
- Required for basic website functionality
- Cannot be disabled
- Functional Cookies
- Enhance user experience
- Can be managed in browser settings
- Analytics Cookies
- Help us understand usage patterns
- Can be opted out of
Third-Party Relationships
Data Sharing Principles
- No selling or trading of personal information
- Limited sharing with service providers under strict confidentiality agreements
- Partner vetting process for data protection standards
Service Providers
We may share data with:
- Payment processors
- Analytics providers
- Customer support tools
- Marketing automation platforms
Data Retention
Retention Periods
- Active account data: Duration of account activity
- Transaction records: As required by law
- Marketing data: Until consent withdrawal
- Website analytics: 26 months
Data Deletion
- Automatic deletion after retention period
- Manual deletion upon request
- Immediate deletion of non-essential data
Your Privacy Rights
GDPR Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
Exercise Your Rights
To exercise these rights:
- Submit a request via email
- Verify your identity
- Receive response within 30 days
Updates to This Policy
We reserve the right to modify this policy at any time. Changes will be:
- Posted on this page
- Notification sent to registered users
- Effective immediately upon posting
Contact Information
For privacy-related inquiries:
Physical Address
Egypt
Email
info@2loyal.net